Frequently Asked Questions

Where will Tableau Conference On Tour take place?

Sydney | The Sheraton on the Park
161 Elizabeth St, Sydney NSW 2000, Australia

The Hague | The Crowne Plaza
Van Stolkweg 1, 2585 JL The Hague, Netherlands

Munich | Sofitel Munich Bayerpost
Bayerstrasse 12 80335 – Muenchen, Germany

London | The Brewery
52 Chiswell Street, City of London EC1y 4SD

What are the conference dates?

Sydney, Australia
7-9 April

The Hague, Netherlands
19-21 May

Munich, Germany
26-28 May

London, UK
7-9 July

What is the conference attire?

Casual attire is appropriate for the week (and what better place to wear your favorite Tableau t-shirt). Remember to bring comfortable shoes and a sweater or sweatshirt in case of cool weather.

Are there sponsorship opportunities?

Yes, we have many sponsorship packages available. Learn more on our sponsors sections.
Sydney Sponsors
The Hague Sponsors
Munich Sponsors
London Sponsors

Will the event be filmed and photographed?

Yes. We’ll have videographers and photographers onsite to record the action at Tableau Conference on Tour. BY ENTERING AND BEING AT THIS EVENT, YOU CONSENT TO BE FILMED AND PHOTOGRAPHED. From time to time, Tableau uses recorded video and photographs of conference events and attendees in its promotional materials. Unless permission to record and use such images is revoked in writing to Tableau, by virtue of their attendance, all conference visitors agree to the use of their likeness in such materials. YOU UNDERSTAND THAT ALL VIDEOGRAPHY AND PHOTOGRAPHY WILL BE DONE IN RELIANCE ON THE CONSENT YOU GIVE BY ENTERING THIS EVENT.

How do I register?

To complete your registration, visit the online registration portals for the following locations:

Sydney, Australia
The Hague, Netherlands
Munich, Germany
London, England

What is the cost to attend?

Conference Pricing Sydney The Hague Munich London
Full Registration AUD 999 € 999 € 999 £ 999
One Day Conference Pass - Tuesday AUD 335 € 299 € 299 £ 335
One Day Conference Pass - Wednesday AUD 335 € 299 € 299 £ 335
Guest Pass AUD 99 € 99 € 99 £ 99
Pre Conference & Certification (London Only) Price

Pre-Conference Only - One Day Conference Pass

£ 450

Pre Conference Training: Getting Started with Tableau

£ 300

Pre Conference Training: Mastering Tableau

£ 300

Pre Conference Training: Tableau Server

£ 300

Pre Conference Training: Tableau Jedi

£ 300

Server 8 Certified Professional

£ 300

Server 8 Qualified Associate

£ 100

Desktop 8 Certified Professional

£ 200

Desktop 8 Qualified Associate

£ 100

For questions about group discounts, please contact your sales rep directly or email

What methods can I use to pay?

  • Credit Card (Visa, and Mastercard)
  • Purchase Order
  • Wire Transfer

How will my credit card payment appear on my statement?

Conference fees for the 2014 Tableau Conference On Tour will show up on your credit card statement as TABLEAU.

What is included in the full event price?

  • Conference sessions
  • Networking events and parties (includes food and drinks)
  • Breakfast, lunch, and break refreshments throughout the duration of the conference
  • Complimentary WiFi
  • Access to Tableau Doctor session(s)

I started my registration but didn’t finish. How can I complete my registration?

Go back to the registration page and enter your information. The registration portal will ask you if you would like to continue your existing registration or start a new registration.

I received a discount code. How do I apply it to my registration?

On the payment portion of the registration form, enter your discount code into the designated field on the page and click the apply button. The discounted total should be displayed before you continue with the payment process.

Discounts applied after registration is completed need to be sent to the Registrar.

Can I use more than one discount code (if applicable)?

Only one conference fee discount code may be used per attendee.

May I bring a guest?

Absolutely – the more the merrier! You can purchase a Guest Party Pass (see pricing above) that covers admittance to both the Welcome Reception & Appreciation Party, which both include food and beverages. Please note: a Guest Party Pass will not allow access to any conference sessions, keynote addresses or any conference sponsored breaks or lunches during the day.

How do I request a copy of my receipt?

For copies of your receipt, simply e-mail the Registrar with your request.

How do I request a visa?

You can download a copy of our visa request letter or email the conference Registrar if you have questions.
Sydney Visa Request Letter
The Hague Visa Request Letter
Munich Visa Request Letter
London Visa Request Letter

What are the hotel rates at the Tableau Conference On Tour Hotels and what is included in the rate?

Hotel Rates:

Sydney The Hague Munich London
Conference Housing Rates AUD 250.00/night € 193.50/night € 225.00/night £ 300.00/night
VAT+ Hotel Occupancy Tax VAT included in room rate and AUD 6.50/night porterage fee VAT included in room rate. €4.76/night, TAX. VAT 19% VAT included in room rate
  • Above-mentioned rates are per-room and per-night

How much is parking?

Current parking rates for the conference hotels begin at:

Sydney The Hague Munich London
Parking Rates AUD 50 Coming soon Coming soon Coming soon

Is there a deposit required to hold my hotel room?

Tableau Software requires a credit card number at the time of making a reservation to secure your hotel room. Please note that your credit card will be charged one (1) night plus applicable taxes advance deposit. In the event of a no-show the credit card provided will be charged one (1) night room rate plus applicable taxes

Sydney: The Sheraton Hotel charges a deposit fee of (1) night's room rate plus applicable taxes. This charge will not be made until closer to the conference.

Hotel No-Show Policy: Failure to check-in on your scheduled arrival date is considered a No-Show by the hotel. The remaining reservation will be cancelled and the credit card provided will be charged charged for the full reservation plus applicable taxes.

What is the conference cancellation policy?

Cancellations received by the following dates will be refunded less a 10% administrative fee:

Sydney The Hague Munich London
10% Cancellation Deadline 6 Feb 18 March 25 March 6 May

Cancellations received between the following dates will be refunded 50% of the pre-paid conference fee.

Sydney The Hague Munich London
50% Cancellation Deadline 7 March 19 April 26 April 7 June

Cancellations received after the following dates will not be eligible for any refunds:

Sydney The Hague Munich London
Not Eligible for Conference Cancellation After 8 March 20 April 27 April 8 June

If for any reason the conference should be cancelled, Tableau Software will refund the full registration fee within 90 days of canceling the conference. Tableau Software is not responsible for airfare, hotel, or other costs. Conference cancellations should be emailed to the conference Registrar.

How do I cancel my hotel room?

Prior to receiving your hotel confirmation email, reservation cancellations will be accepted by email to the Housing Manager. After receiving your hotel confirmation email, contact your hotel directly to cancel your reservation. You may cancel your reservation up to 14 days prior to your scheduled arrival date. In the event of a no-show or failure to cancel 14 days prior, the credit card provided will be charged for the full reservation plus applicable taxes. Cancellations of hotel rooms will only be accepted by email to TCC-Housing. Any other form of cancellation will not be applicable. The cancellation date for rooms is as follows:

You will be asked to provide a credit card to secure your hotel room. In the event of a no-show, you will be charged one night stay for the first night.

Can an attendee substitute a colleague if they can no longer attend?

If you are unable to attend the Tableau Conference, you may transfer your registration to another person. Please e-mail your transfer requests to the conference Registrar.